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Support

Latest Support News

  • Having trouble connecting your Squeezebox™ to your computer or playing music? See our firewall article here.
  • Seeing this error, "Can't connect to SqueezeNetwork"? Try power cycling your router to clear its DNS cache.
  • Squeezebox Radio has a known issue with connecting to network hubs that only support half-duplex mode. Read more here.

Troubleshooting Help

Please select your product:

Download Squeezebox Server software

Download and install the Squeezebox Server software from the download page.

Contact Support

Email Support

You can contact us by email using this form with your questions or comments.

Phone Support

Phone support is available at the following numbers:

+1 (877) 887-8889 (Toll-free in North America)

+1 (646) 454-3237 (If you are unable to dial toll-free)

Monday through Friday, 6AM - 9PM Pacific time (6:00 - 21:00)

Saturday/Sunday, 7AM - 5PM Pacific time (7:00 - 17:00)

Transporter Phone Support

Monday through Friday, 9AM - 8PM Pacific time (9:00 - 20:00)

Saturday/Sunday, closed